What does the organization do? What is its major work activity?
Thermo King is one of the leaders around the world in production of refrigerator systems, heaters, HVAC system, and auxiliary power units (APU) for road, rail and marine machinery (trucks, trains, cargo ships) to name a few. Thermo King is a Minnesota based company with over 4,200 employees world-wide (Thermo King Corporation, 2019). They are a brand of Ingersoll Rand, which leads the entire world in manufacturing and innovating temperature control systems for these mobile transporters. An example of one their product is, a refrigeration unit on a tractor trailer to keep the trailer at a specific temperature during the shipment of goods. Thermo King’s mission and goal is providing a continuous improvement in quality of life. Their major work activity is delivering a product that will ensure passengers and temperature sensitive goods arrive at their final destination in a timely, safe and efficient manner.
Based on your research, how does the org score on efficiency?
Based on my research, Thermo King is a very efficient company. I gave them a score of 4 out of 5 for efficiency. I gave this score because their main focus it to ensure that their customers get their exact desired product on time and in a timely manner. “Thermo King supports a parts and distribution system that can deliver any of 20,000 parts, anywhere in the world, overnight” (Thermo King LinkedIn). They also have been known for their breakdown simulation analysis, which is a part of their designing process. This means they know what parts have a higher potential to breakdown, and they have been able to correct these issues in advance so there are less issues discovered during use. Thermo King’s efficiency goes hand in hand with their products. This meaning their products are made to be environmentally efficient as well as being a very reliable product. On the Thermo King website, they make many points that their service and support for their customers is top notch in their industry.
Based on your research, how does the org score on effectiveness?
Effectiveness is a quality that Thermo King strives for as a company and for their products as a whole once they are purchased. I am giving them a score of 5 out of 5 for effectiveness for a couple reasons. The number one reason why I scored them so high because as I mentioned earlier, they are the world leader in production and innovation for mobile temperature-controlled systems. Providing a product that the customer knows will do its job every time is something that every company should be desiring. From their customer support to its everlasting products, Thermo King is the leading head in their industry for good reason.
Where would the organization like to be in the graph?
Thermo King is a company that looks to provide the best quality product for their customers all while maintaining a high level of support if issues arise with the product. Based on this, I would say, Thermo King would want to be in quad D, high effectiveness/high efficiency. Due to Thermo King’s leading innovations and production of its products, I would say they are already somewhere in quad D. Being a company that is at the top of the industry, means they need to maintain a high level of competition within the industry to be sure they stay ahead and on top of the competition.
Does the current positioning of the organization correspond to its vision and mission statements?
The mission of Thermo King is to “deliver a product that ensures passengers and temperature-sensitive goods make their destination safely and efficiently. All while making the process simple and easy for the customer to do so” (Why Thermo King, 2019). With their low cost, innovative designs, and superior reliability, Thermo King does a great job of following their vision and mission statement. Thermo King is able to generate a product that is top of the line, while making sure its customers are looked after if any issues arise at a moments notice. Their focus of reliability keeps the customer from having to spend sensitive time and money on their products.
References:
Thermo King Corporation – Company Profile, Information, Business Description, History,
Background Information on Thermo King Corporation. (2019). Retrieved from
https://www.referenceforbusiness.com/history2/59/Thermo-King-Corporation.html
Thermo King LinkedIn. (n.d.). Retrieved from https://www.linkedin.com/company/thermo-king
Why Thermo King: The Thermo King Difference. (2019). Retrieved from
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